Privacy Policy

Last Updated: September, 01, 2026

Central Valley Medical Supplies ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, https://cvmsupplies.com (the "Site").

If you have any questions about this Policy, please contact us or call 661-846-3120.

1. Scope of this Privacy Policy

This Policy applies to information we collect through our website, https://cvmsupplies.com.

Central Valley Medical Supplies provides healthcare supplies and medical equipment services. Information collected in connection with prescription services, patient care, insurance billing, or other healthcare services may constitute protected health information (“PHI”) and is governed by applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (“HIPAA”), and by our applicable Notice of Privacy Practices which is provided separately to patients we serve.

This Website Privacy Policy does not replace our HIPAA Notice of Privacy Practices or govern the use and disclosure of PHI maintained as part of your healthcare record.

2. Information We Collect

Information You Provide directly: When you submit a question or inquiry using our online web form, we collect the personal information you provide, which typically includes:

  • Name

  • Email address

  • Phone number (optional)

  • Any specific details or messages you include in your inquiry

Information Collected Automatically (Squarespace Analytics & Cookies): Our website is hosted by Squarespace. Squarespace automatically collects certain non-personal and technical information about your device and visit. This includes:

  • Your IP address, browser type, and operating system

  • Pages viewed, time spent on pages, and referring URLs

  • Standard web log information and cookie data

For detailed information on how Squarespace uses cookies and handles visitor data, please review Squarespace’s Privacy Policy.

Website Contact Forms: Information submitted through our Website contact form is used primarily to:

  • Respond to your inquiry

  • Direct your inquiry to the appropriate pharmacy location or staff member

  • Provide general information about our products or services

  • Maintain appropriate records of communications

  • Protect against fraudulent or abusive Website activity

The Website contact form is not intended to transmit prescriptions, refill requests, medical advice requests, or other sensitive patient information. If you inadvertently provide sensitive health information through the Website, our handling of that information may also be subject to applicable healthcare privacy requirements.

3. How We Use Your Information

We use the information we collect solely for the following purposes:

  • To respond directly to your questions, requests, or inquiries submitted via our web form.

  • To operate, maintain, and improve the performance and usability of our Site.

  • To detect, prevent, and address technical issues or security concerns.

We do not use your contact information for marketing mailing lists, newsletter subscriptions, or promotional campaigns unless explicitly requested by you.

4. How We Share Your Information

We respect your privacy and do not sell or lease your personal information. We only share information in the following limited circumstances:

Service Providers: We share data with third-party service providers who help us operate our Site—specifically Squarespace (our hosting and form processing provider). They are only permitted to process your data to perform services on our behalf.

Legal Obligations: We may disclose your information if required to do so by law, subpoena, or government request, or to protect our rights, safety, and property.

5. Cookies and Similar Technologies

When you visit the Website, you may be presented with choices regarding non-essential technologies. You may accept or reject non-essential technologies and may change your preferences later through the privacy-settings control displayed on the Website.

Essential Technologies: Certain technologies are necessary for the Website to function properly or to provide security and privacy functionality. These may include technologies used for:

  • Website content management

  • Website security

  • Fraud and spam prevention

  • Navigation and core Website functionality

  • Privacy and consent management

These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

Non-Essential Technologies: These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

You may reject non-essential technologies without preventing access to the Website's core functionality, although certain optional features may not be available.

6. California Privacy Rights (CCPA / CPRA Notice)

If you are a resident of California, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) grant you specific rights regarding your personal information:

  • Right to Know / Access: You have the right to request that we disclose what personal information we collect, use, and share about you.

  • Right to Delete: You have the right to request the deletion of any personal information we have collected from you, subject to certain exceptions under California law.

  • Right to Correct: You have the right to request that we correct inaccurate personal information we hold about you.

  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

  • "Do Not Sell or Share My Personal Information": We do not sell your personal information, nor do we share it with third parties for cross-context behavioral advertising.

To exercise any of these rights, please contact us using the details in the Contact Us section below.

7. Third-Party Links

Our Site may contain links to third-party websites or services (e.g., social media pages or partner portals). We are not responsible for the privacy practices or content of those external sites. We encourage you to read the privacy policies of any site you visit.

8. Data Retention & Security

Data Retention: We retain personal information for as long as needed to provide our Services, comply with our legal and regulatory obligations (including medical record retention requirements), resolve disputes, and enforce our agreements.

Retention requirements applicable to healthcare records or PHI are governed separately by applicable healthcare laws, regulations, and record-retention requirements.

Data Security: We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit, access controls, audit logging, and staff training. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

9. Children's Privacy

Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information through our contact form, please contact us immediately so we can remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. Any updates will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have questions, requests, or complaints about this Privacy Policy or our privacy practices, please contact:

Company Name: Central Valley Medical Supplies

Email: referral@cvmsupplies.com

Phone: 661-846-3120

Online: Contact Us